Job Description

Supervised Visitation Program Monitor

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we've worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

As a mission-driven organization, our work is centered around providing exceptional, face-to-face support to our clients and community members in order to foster trust, accessibility and personal connection that are critical to our mission.

The Supervised Visitation Monitor under the supervision of the Program Supervisor and the Program Director is responsible for providing services to SBCS' culturally diverse families and/or individuals and the community. Services will be in keeping with the agency goals, objectives, mission, and style provided within a team framework. Associates are responsible for working with the team in developing team goals and objectives and in meeting those goals and objectives.

Responsibilities:

• Observes and accurately records all interactions during visits. Intervenes as necessary.
• Documents all contacts, including visits, calls and other methods of communication.
• Completes accurate and factual documentation of all visits.
• Completes all required case file documentation daily.
• Ensures the safety of all participants.
• Follows orders as set forth by the court orders.
• Provides safety planning, de-escalation and crisis intervention, as needed.
• Will be supervising visits, using our rigorous process and de-escalation techniques to ensure that all parties are safe.
• Communicates with all involved parties as requested.
• Supports team with the maintenance of the program's waitlist.
• Works collaboratively and communicates appropriately with other staff members.
• Utilizes the Agency's approved database.
• Maintains client case files in accordance with Agency standards.
• Adheres to agency client confidentiality, HIPAA, and mandated reporting policies.
• Attends and participates in agency required trainings, staff meetings, and activities.
• As other duties assigned.

Requirements:

• Minimum B.A. or B.S. degree in social work, psychology, or related field.
• Minimum of 2 years of experience in child, youth, and family services field. Experience should preferably have been in a community based or neighborhood service organization.
• Flexibility in attending a required 3-day Supervised Visitation training within the first 30 days of being hired.
• Ability to be objective and flexible to adapt to changes in priorities.
• Must have excellent written and verbal communication skills.
• Knowledge of the family court system preferred.
• Experience in the areas of domestic violence and/or child abuse.
• Fluent Spanish speaker - with the ability to read and write in Spanish and English. required.
• Ability to work with a diverse population, possess cultural sensitivity, and maintain appropriate boundaries with clients.

Conditions of Employment:

• Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), TrustLine Registry, screening through the National Sex Offender Public Website, drug test, tuberculosis (TB) test, and such additional clearances as may be required under the program.
• Candidate is required to have reliable transportation to attend offsite meetings; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver's license and valid auto insurance policy.

Physical demands:

• Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations.
• Must be able to remain in a stationary position during shift.
• Moves throughout the building.
• Moves, raises, or lowers (includes upward pulling) an object or equipment up to 50 lbs.
• Transports an object, from 20 to 50 lbs. across the facility, for various needs.
• Ability to exert force upon an object so that the object moves away from the force.
• Ability to exert force upon an object so that the object moves toward the force (includes jerking)
• Ascending or descending stairs and ladders when applicable. Body agility is emphasized.
• Balancing: Maintaining body equilibrium to prevent falling when ascending, descending, traversing.
• Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
• Handling: Seizing, holding, grasping, turning, or otherwise working with objects or office machinery.
• Communicating: Expressing or exchanging ideas. Communicating is important for those activities in which workers must impart information to clients or to the public, and in those activities in which they must convey detailed or important instructions to other workers accurately, or quickly.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.

Accessibility Accommodation:

SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Equal Employment Opportunity:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities.

At-Will Employment Status:

Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.

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